Shipping

GLACIAL GEAR METROPOLIS LLC
📍 222 Perry St, Sandusky OH 44870
📧 [email protected]

1. Shipping Locations

We currently ship to all 50 U.S. states.
International shipping is not available at this time.

2. Processing Time

Orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation.
You will receive a notification once your order has been shipped.

3. Shipping Methods & Delivery Time

Delivery times are estimates and may vary depending on location and carrier delays.

4. Order Tracking

Once your order is shipped, you will receive an email with a tracking number and a link to monitor the status of your delivery.

5. Shipping Confirmation & Address

Please ensure your shipping address is correct at checkout. We are not responsible for delays or lost packages due to incorrect addresses. If you notice an error, please contact us immediately at [email protected].

6. Delays and Issues

In rare cases, shipping may be delayed due to high order volume, weather conditions, or carrier issues. We will notify you promptly if any delays occur.

7. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We’ll assist you in filing a claim or arranging a replacement.

8. Contact Us

For any shipping-related inquiries, please contact our support team:
📧 [email protected]
📞 567-245-1686